Shipping policy
Order Shipping Information
Jexmu is operated by Argus Tapes & Records.
Last updated: October 13, 2026
We publish these details so customers can make informed decisions.
Shipping at a glance
Processing: 1–2 business days. Transit after processing: 3–5 business days.
Free Standard shipping is available on all eligible orders with no minimum order amount. Estimated delivery is 3–5 business days after processing.
Shipping cost
Free Standard shipping is available on all eligible orders with no minimum order amount. Estimated delivery is 3–5 business days after processing.
| Method | Shipping fee | Transit after processing |
|---|---|---|
| Standard | $0.00 | 3–5 business days |
Order processing and cutoff
Orders are normally prepared within 1–2 business days. The order cutoff is Weekdays 5 PM Pacific Time. Orders submitted after the cutoff begin processing on the next business day. Weekends and public holidays are not business days.
Delivery estimates and tracking
| Order processing | 1–2 business days |
|---|---|
| Transit after processing | 3–5 business days |
| Estimated arrival | Processing time plus transit time; weekends and public holidays are excluded when times are stated in business days. |
Available tracking information is sent to the contact details supplied at checkout. Carrier events, severe weather, address issues, and events outside our control can affect an estimate.
Shipping origin and fulfillment
Orders ship from 284 Nostrand Ave, Brooklyn, New York, 11205, United States. Carrier: USPS. Fulfillment partner: No third-party fulfillment partner. Argus Tapes & Records fulfills orders according to the published method and stated shipping origin.
Shipping area and address accuracy
Our shipping market is United States. Available destinations and address limitations are shown at checkout. Contact support before ordering if your destination is not available.
Enter a complete and deliverable address. Contact support promptly to correct an address before dispatch; changes after dispatch depend on the carrier.
Delayed, damaged or missing deliveries
Contact support@jexmu.shop or 718-746-7839 with your order number when tracking is delayed, the parcel is damaged or an order has not arrived. We review the order and carrier information and explain the next steps under our Return and Refund Policy. Argus Tapes & Records is located at 284 Nostrand Ave, Brooklyn, New York, 11205, United States.
Contact information
| Store | Jexmu |
|---|---|
| Legal operator | Argus Tapes & Records |
| Business address | 284 Nostrand Ave, Brooklyn, New York, 11205, United States |
| support@jexmu.shop | |
| Phone | 718-746-7839 |
| Support hours | Weekdays 9 AM to 5 PM |